Learn about common issues when printing certificates
The most common problem when printing certificates is caused by not including background graphics when printing. Background graphics are used to display the certificate that is printed. The background graphics are not always enabled by default in the print settings for all browsers. Below is a guide that shows how background graphics can be activated on the web browsers ETI supports:
IN CHROME
- Open your Chrome browser and go to File > Print
- In the left-hand menu, click on More settings
- Scroll down until you find the Background graphics checkbox
- Click the checkbox to activate background graphics
IN FIREFOX
- Open your Firefox browser and go to File > Print
- Under the heading Appearance, find the Print Background Colors checkbox
- Click the checkbox to activate background graphics
IN SAFARI
- Open your Safari browser and go to File > Print
- Click on the Show details button
- Find the Print backgrounds"checkbox
- Click the checkbox to activate background graphics
IN MICROSOFT EDGE
- Open your Microsoft Edge browser and go to Print
- Click on the Show details- button
- Find Print background graphics alternative button
- Click on the check-button to activate background graphics